Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly to us, including:

Practice name, city, and state
Email address
Primary service focus and estimated advertising spend
Phone number and practice address (when provided or obtained from public sources)
Payment information (processed securely through Stripe — we do not store card details)

We also collect information automatically, including:

Device and browser information
IP address and approximate location
Pages visited and interactions with our website
Referral source

2. Public Data Sources

Our practice audit tool uses publicly available information from Google Maps, Google Business Profile, and Meta Ad Library to generate your audit report. This data is publicly accessible and is used solely to provide you with an accurate assessment of your practice's online presence.

3. How We Use Your Information

To generate your personalized practice audit report
To communicate with you about our services
To deliver and improve our services if you become a client
To send you follow-up information related to your audit results
To process payments
To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providers: Payment processing (Stripe), analytics (Google Analytics), advertising platforms (Google Ads, Meta) — only as necessary to deliver our services
Legal requirements: When required by law, subpoena, or legal process
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable security measures to protect your information. Payment processing is handled by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use Google Analytics to understand how visitors interact with our website. This may involve cookies and similar tracking technologies. You can control cookie preferences through your browser settings. We do not use Meta Pixel or CAPI tracking on our website or client booking applications.

7. Healthcare Information

MDO is a marketing technology company, not a healthcare provider. We do not collect, store, or process protected health information (PHI) as defined by HIPAA. Our systems facilitate appointment scheduling but do not access patient medical records. Client scheduling system credentials are used solely for appointment booking integration.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications at any time
Request a copy of your data in a portable format

9. Data Retention

We retain audit data and lead information for as long as necessary to provide our services and for legitimate business purposes. If you request deletion, we will remove your information within 30 days, except where retention is required by law.

10. Children's Privacy

Our services are intended for dental practice owners and operators. We do not knowingly collect information from individuals under 18 years of age.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact

For privacy-related questions or to exercise your rights, contact us at hello@milliondollaroffice.ai